Group Visits
Information for visits with groups of 8 people or more
Group visits must be booked online.
There are three types of group visits:
- Groups with free admission: including students of Infant, Primary and Secondary Education, A-Levels, Vocational Training, and Degrees or Postgraduate studies, as well as working teachers and people with a disability.
- Groups with reduced admission: visits organised by associations, institutions, foundations and schools linked to museums, cultural heritage and Fine Arts.
- Groups with general admission: all groups not included in the two categories above.
Group visits must be booked previously online, a minimum of 24 hours in advance, given that they are subject to availability and to a maximum number of group members.
Prices are applied to the general group, regardless of whether one of its members fulfils individual requirements for free or reduced admission.
Please remember that this type of visit does not include museum guides and there is a maximum number of accompanying people (teacher or guide) per group.
Students, people with disability and working teachers. Price per group with bookings.
Associations, institutions, foundations and schools linked to museums, cultural heritage and Fine Arts. Price per person.
Travel agencies, professional groups and others. Price per person.
The visiting times for groups is from Monday to Saturday (except Tuesdays) from 10am to 6:45pm, and Sundays from 10am to 11:45am. To ensure access when booking group visits, please choose a time slot; however, there is no set length of time for group visits and you can stay in the Museo for as long as necessary. For capacity reasons, members of group visits are not allowed to leave the site and return again.
Group visits are available every day of the week, except public holidays, when the Museo is closed, and on those days when admission is free for everybody.
Please check public holidays and days when the Museo is closed.
Whether arriving on public transport or privately, there are different options for getting to the Museo.
On the day of your visit please arrive 15 minutes before the booked time slot, unless your booking is at 10am, when the Museo opens, in which case you do not need to arrive beforehand.
All groups must access the Museo by the Nouvel Building entrance (Calle Ronda de Atocha, 2), with the exception of those made up of students up to 12 years of age or people with a disability, who will access through the Sabatini Building entrance, located between the glass lifts.
Please remember that groups with reduced or free admission must submit a document of accreditation, signed and stamped at the Museo’s Ticket Offices, on the day of their visit.
If a group member is not included on the booking but wishes to join the visit, that person can register with the group and pay the corresponding admission price. A maximum of 5 additional visitors can join each group.
We recommend arriving at the Museo without backpacks, suitcases and other large belongings given that there are a limited number of lockers and they may be in use when you arrive. Backpacks exceeding 50 cm on their longest side are not permitted in lockers.
Starting Your Visit
Admission includes access to the Collections and temporary exhibitions (apart from tickets with time slots or a special price).
At the Museo entrance, each group member will be identified with a sticker which must be visible at all times. Groups wishing to receive in-gallery explanations are also clearly identified, and for such purposes must use radio-guides (group guide system) in groups made up of people over the age of 12.
Groups of more than eight visitors not identified as a group will be dispersed in the exhibition rooms and, therefore, will not be able to receive explanations.
Group members must stay together at all times and under the supervision of the person in charge. If anyone separates from the group, they must always follow the indications of gallery and security staff. Equally, people may not become part of or join different groups during their visit.
To aid the flow of visitors, particularly in spaces with a high influx of people, such as the Guernica room, we ask groups to move freely, allow others to pass, keep a suitable distance between groups and adhere to designated times to view works, as well as keeping entrances and corridors unobstructed.
Given that the Museo is a common space which conserves heritage, we ask visitors to speak quietly, switch their phones to silent mode and take calls outside the exhibition rooms. We also ask them not to run and to move calmly and attentively, keeping a suitable distance from the artworks and ensuring they do not touch them under any circumstances. Visitors should refrain from leaning on walls, display cabinets and exhibition elements, and must carry bags and backpacks at the front of their body to prevent accidental contact with the artworks.
Photographs and selfies are permitted — but without the use of flashes, tripods, selfie sticks, or any other camera supports — provided they are taken with the artworks in mind and without obstructing the flow of exhibition routes.
Places for rest and group organisation are available in the Sabatini Building (Garden on Floor 1, Cloisters on Floors 1 and 2, and Alhacena on Floor 4) and on the Nouvel Building’s Terraces. These spaces all have seating and facilitate breaks, explanations and group organisation, and enable meeting points to be established, if necessary.
Please remember that gallery staff are always available and will be happy to help. Following their indications helps to make the visiting experience safe, fluid and agreeable for everyone.
Resources for Visits
Radioguides
The group guide system (radioguides) is obligatory for all groups made up of visitors over the age of 12 who are going to receive in-gallery explanations. These wireless devices enable visitors to hear guides’ or teachers’ explanations without interference and without the need for raised voices. They do not include pre-recorded content.
Visitors can bring their own devices or hire them at the Museo, where they are available at the audio-guide desk, located at the Nouvel Building entrance.
Price per person. Free transmitter for the guide.
Education
(In Spanish)
Repository of materials, digital resources, and publications for consultation, download, and online use.
This type of group visit offers a unique experience to discover the Museo Reina Sofía Collection before the Museo opens to the public. It is available on Fridays, Saturdays and Sundays from 9 to 10am.
Reservations can be made individually or in groups (up to a maximum of 30 people) and, in all cases, must be accompanied by a person in charge or guide during the entire visit. The minimum price is €400 and does not include the hiring of an official guide. The visit is not exclusive and the group may be supplemented with other visitors.
Bookings must be made online a minimum of 72 hours in advance, which means prior registration is essential.
Fridays, Saturdays and Sundays
